Cookies

Our Commitment

Arabesco.es collects certain data and information about our users (“You”) in order to develop and improve various features and functions of any website operated by Arabesco.es (“Site”). Personal information includes, but is not limited to, your first and last name, citizenship, travel interests, and your email address (“Personal Information”). User data includes, among others, your browser type, device, IP address, and session statistics (“User Data”).

Arabesco.es is committed to respecting your privacy and acknowledges your need for adequate protection and management of any Personal Data you share with us. Arabesco.es establishes this privacy policy (“Privacy Policy”) so that You can understand the care with which Arabesco.es will handle your Personal Information, including how we collect, share, store, and use the data.

How We Collect User Data

Use of cookies

If you browse our Site, you are anonymous to us, but we will continue to collect User Data, such as browser type, device, and IP address, during your session through web analytics services to monitor site usage tracking. This User Data is collected for all visitors to Arabesco.es, is not personally identifiable, and is used to manage, monitor, and track usage to improve our website services. Once collected, this data is stored in our web analytics services indefinitely or until we deem it necessary to delete it.

If you reside in the European Union, a cookie acceptance banner will appear each time you visit our website. By closing this banner, scrolling this page, clicking a link, or otherwise continuing to browse, you agree to and consent to our use of cookies, unless you manually disable cookies in your browser.

If you voluntarily register on Arabesco.es and provide Personal Data to Arabesco.es, when you log in we store certain User Data from your session using cookies to make higher quality travel recommendations based on your interests. To delete your Arabesco.es account and all associated data that personally identifies you, please contact [email protected].

If you voluntarily provide us with Personal Data through any form, tool, or service on our Site, you will no longer be anonymous to us. Your User Data and Personal Information will be collected and stored in our database as specified below. To delete Personal Data you have voluntarily provided to us through any form, tool, or service on our Site or to withdraw your consent, please contact [email protected].

Disclosure of User Data

Arabesco.es may share aggregate information about Site usage collected from Cookies or other services in a non-personally identifiable manner with partners and other third parties in order to create more efficient and targeted advertising, products, and services. We promise that this User Data will not be personally identifiable unless specified further below.

How We Collect, Use, and Share Users’ Personal Information

Unless otherwise stated in this privacy policy, Arabesco.es will not disclose Personal Data collected through our Site to third parties, unless we consider such disclosure necessary: (1) to comply with legal requirements or to respond to a subpoena, search warrant, or other legal process received by Arabesco.es, whether or not applicable law requires a response; (2) to enforce Arabesco.es’s Terms of Service or to protect our rights; or (3) to protect the safety of members of the public and users of Arabesco.es.

Online Advisory Tool

If you voluntarily use the Online Advisory Tool on Arabesco.es, your Personal Information will be collected and stored in our database, and reviewed by our Online Advisors to respond to your inquiry. Each of the program matches that our Online Advisors send you are connected with external organizations or institutions (“Providers”), so your contact information will be shared with these selected Providers so they can provide you with details about opportunities that match your interests. By checking the box located before the “Submit” button on this form (“Consent Checkbox”), you voluntarily grant Arabesco.es your consent to share your Personal Data with the Providers we consider best match your travel interests. We will not share your Personal Information with Providers unless we identify an exact match with the interests you express to us in the form. Once shared with the Provider, we are not responsible for the use, storage, and exchange of your Personal Data. You should contact the Provider directly to withdraw your consent and request the deletion of your Personal Information. If you wish to delete your Personal Data from our database or withdraw your consent, please contact [email protected].

Provider Inquiries

If you voluntarily submit any Personal Information through a Provider Inquiry Form on our Site, the content of your inquiry will be shared directly with the associated Provider so they can contact you to provide detailed information and answer your questions. Once shared with the Provider, we are not responsible for the use, storage, and exchange of your Personal Data. You should contact the Provider directly to withdraw your consent and request the deletion of your Personal Data. Your Personal Information will also be stored in our database for the Provider to access in their Administrative Account. By checking the consent checkbox on a Provider Inquiry Form, you voluntarily grant Arabesco.es your consent to collect your Personal Data, share it with the Provider, and store it until the Provider deems it necessary to delete it. We will not share Personal Information you submit through a Provider Inquiry Form with any Provider, entity, or person other than the intended Provider associated with the inquiry form. If you wish to delete your Personal Data from our database or withdraw your consent, please contact [email protected].

Note: Arabesco.es is not responsible for communications between Providers and You that occur after submitting an Online Advisor Inquiry Form or a Provider Inquiry Form on our Site.

Arabesco.es Tool

If You voluntarily create an Arabesco.es Account on our Site, your Personal Information will be collected and stored in our database indefinitely, unless we deem it necessary to delete your account. By checking the Consent Checkbox, you voluntarily grant Arabesco.es your consent to collect and store your Personal Information, and share it with our internal team in order to offer you more accurate recommendations or improve our services. We will not share Personal Information associated with your Arabesco.es Account directly with third parties or external entities, unless you give us your written consent via email to do so or you use the Online Advisory Tool within your Arabesco.es Account. If you wish to delete your Arabesco.es Account from our database or withdraw your consent, please contact [email protected].

Program Reviews

Arabesco.es Program Reviews were created to provide users with access to honest first-hand experiences and information about international programs and Providers found on Arabesco.es.

If you voluntarily submit any Personal Information through a Program Review Form on our Site, the content of your review will be stored in our database, reviewed by our internal team, and publicly posted on the corresponding Program Listing associated with your review. The content of the public review (excluding your email address) will also be stored in our database and made available for the provider to review and respond to through their administrative account. By checking the Consent checkbox on a Program Review Form, you voluntarily grant Arabesco.es your consent to collect your Personal Information, publish it on our Site, share it with our sister websites (if applicable), and store it until we deem it necessary to delete it. We will not share the Personal Information you submit through the Review Form with third parties or external entities, unless you provide us with your written consent via email to do so. If you wish to delete your Personal Data from our database, as well as from our sister

FORMS

The Forms were created to provide users with a deeper insight into what life abroad in a particular program is like and feels like from real participants, and also as a way for Providers to diversify the content hosted on their profile on viaexperiencias.com.

If you voluntarily submit any Personal Information through the forms on our Site, the content of your interview will be stored in our database, reviewed by our internal team, and publicly posted on the corresponding Program Listing associated with your interview. By checking the Consent checkbox on the Alumni Interview Form, you give your consent to Arabesco.es to collect your Personal Data, publish it on our Site, and store it until we deem it necessary to delete it. We will not share the Personal Information you submit through the Forms with third parties or external entities, except the Provider associated with the Alumni Interview Form if necessary. If you wish to delete your Personal Information from our database, remove your published Alumni Interview, or withdraw your consent, please contact [email protected].

Contact Form

If you voluntarily submit any Personal Information through the Contact Form on our Site, the content of your inquiry will be shared directly with the relevant members of the Arabesco.es team so they can contact you to provide detailed information and answer your questions. By checking the Consent checkbox on a Contact Form, you give your consent to Arabesco.es to collect your Personal Data and share it with our internal team. We will not share the Personal Information you send us through the Contact Form with third parties or external entities, unless you give us your written consent via email to do so. The Personal Information you submit to us is not stored in our database.

If you have any questions about how your personal data is collected or shared, please contact [email protected].

How We Securely Store User Data and Personal Information

We use industry-standard measures to protect all information that is stored on our servers and within our database. We limit access to this information to those employees who need to access it to perform their job.

If you have any questions about the security of our website, please contact us.

Email Marketing Policies

Strict Compliance with the CAN-SPAM Act of 2003

Like you, we hate spam. We have never sent spam or junk mail, however, if you voluntarily provide Arabesco.es with your contact information / email address on our Site, we will send notices to your inbox from time to time based on the type of form you used to submit your Personal Information. This permission is expressed in our consent checkbox and in the specific terms and conditions listed below.

Newsletter

Arabesco.es periodically sends newsletters to all Users and Providers who subscribe through our website or other online email marketing subscription forms. These newsletters were created to ensure that we provide the best possible service to our community. Subscribing to our newsletter also automatically includes you in our regular mailing list, which shares intermittent updates (e.g., contests) about company-wide announcements to our community. All personal data of our newsletter subscribers is collected and stored on Licasoft’s email marketing platform. We never share our subscriber lists with third parties or external entities, so all Personal Information of subscribers is kept confidential for our internal team.

If you wish to unsubscribe from our newsletter, click here.

If you wish to subscribe to our newsletter, you can do so by clicking here.

Arabesco Email Notifications

Arabesco.es sends independent email notifications to Arabesco users once they have voluntarily created an account and accepted our Arabesco.es Terms of Service. These notifications are sent at various intervals and help Arabesco.es users navigate their account, learn about important updates and opportunities, and get the most out of the tool.

Additionally, all email addresses associated with a MyArabesco.es account are automatically added to our mailing list, which shares intermittent updates (e.g., contests) about company-wide announcements to our community.

To unsubscribe from all MyArabesco.es email notifications, click the unsubscribe link in the footer of any email or click here.

Arabesco Contests

Arabesco.es sends individualized electronic notifications to participants of any contest organized on Arabesco.es.com on various occasions throughout the year. Each contest on our Site has a unique set of terms and conditions that all participants must review before consenting and submitting an entry. The email addresses of all participants are automatically added to our newsletter subscriber list, meaning their personal information is shared and stored on the Brevo email marketing platform. Participating in an Arabesco.es contest also automatically includes you in our regular mailing list, which shares intermittent updates (i.e., contests) about company-wide announcements to our community. We never share our subscriber lists with third parties or external entities, unless clearly specified in the contest terms and conditions, so all Personal Information of subscribers is kept confidential for our internal team.

If you wish to unsubscribe from the Arabesco.es subscriber list, you can do so by clicking the unsubscribe link in any email campaign, or by clicking here.

Program Reviews and Alumni Interviews

The email addresses of all users who submit program reviews or alumni interviews on our site are automatically added to our mailing list, which shares intermittent updates (i.e., contests) about company-wide announcements to our community. These subscriber lists are shared and stored in our Brevo account. We never share our subscriber lists with third parties or external entities, so all email addresses of reviewers and interviewees are confidential to our internal team.

If you wish to unsubscribe from the Arabesco subscriber list, you can do so by clicking the unsubscribe link in any email campaign, or click here.

Provider Inquiry Forms

When Users voluntarily submit a Provider Inquiry Form on our Site, Arabesco.es shares the content of the Inquiry Form with the associated Provider, so that they can contact the User at their discretion to answer their questions and share more information. Arabesco.es does not guarantee a response or any result from each inquiry submission. Arabesco.es is not responsible for any communication between Providers and the User after submitting a Provider Inquiry Form on our Site. If the User wishes to stop receiving email communications from the Provider, they should contact the Provider directly to be removed from their contact list. Submitting a Provider Inquiry Form on Arabesco.es also automatically adds applicants to our mailing list, which shares intermittent updates (e.g., contests) about company-wide announcements to our community.

If you wish to unsubscribe from Arabesco’s subscriber list, you can do so by clicking the unsubscribe link in any email campaign, or by clicking here.

To remove from our database the personal information you have sent us through a provider inquiry form, please contact [email protected].

Online Advisor Inquiries

If you voluntarily submit an Online Advisor Inquiry on our Site, you will receive periodic notifications related to the form submission. By submitting an Online Advisor Form through our Site, you consent to Arabesco.es.com Online Advisors contacting you for the purpose of offering personalized programs and advice, as well as with Providers we deem “relevant” to your interests to answer your questions. You can unsubscribe from any email sent by our Online Advisors tool by clicking the unsubscribe link at the footer or by directly replying to the assigned Online Advisor requesting to stop all communications. After your contact information has been shared with the Provider, you must contact the Provider directly to withdraw your consent and request that your Personal Information be forgotten or removed from their contact lists. Arabesco.es is not responsible for communications between Providers and You after submitting an Online Advisor Inquiry on our Site.

If you wish to remove your Personal Information collected through an Online Advisor Form from our database or withdraw your consent, please contact [email protected].

Contact Form

Users can voluntarily contact the Arabesco.es team for any reason through our Contact Form. When the user submits an inquiry through the contact form on our Website, the content of their inquiry will be shared directly with the relevant members of the Arabesco.es team so they can contact them and provide detailed information and answer their questions. To stop receiving emails resulting from submitting your form, please inform the team member who contacts you directly.

Video and Image Submission Policies

License

By submitting videos and images to Arabesco.es, you grant us and any website owned by Arabesco.es, without compensation of any kind to you or others, the right and license to use, copy, distribute, display, publish, perform, sell, sublicense, modify, edit, adapt, translate, transmit, create derivative works and otherwise exploit all Images and Videos in any form, medium or technology we choose, whether now or in the future. Without prejudice to the foregoing, you agree that, without requiring your approval, we may exercise the rights you grant us herein for all purposes we deem appropriate, including, without limitation, the promotion, marketing and advertising of our services and products. The right and license you grant us are perpetual, irrevocable, royalty-free, unrestricted and worldwide.

By voluntarily submitting images and videos to Arabesco.es through any form, contest or tool, you affirm, represent and warrant to us:

– You are at least 16 years of age.

– All User Information submitted is true and accurate.

– You do not impersonate any person or falsely state or misrepresent your affiliation with a person or entity.

– You own or have all necessary licenses, rights, consents, and permissions to use and send us the Images and User Information and to authorize us to use the Images and User Information as expressed in these Terms.

– Your acceptance of these Terms and Conditions does not conflict in any way with any existing legal agreement or commitment on your part with third parties.

– Your Images and User Information do not incorporate, reflect, or reveal any confidential information and we are not obligated to treat them as confidential.

Miscellaneous Policies

These Terms and Conditions and any other legal notices published by Arabesco.es on the Site will constitute the entire agreement between you and Arabesco.es regarding the Site, your use of Arabesco.es, and the consumption of any content. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any provision set forth in these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and Arabesco.es’s failure to assert or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

External Links

The fact that we provide a link to any other website or location is for your convenience and does not mean that we endorse other websites or locations or their contents. We have no control over these external websites or their content, we do not review them, and we cannot be held responsible for them. Please note that the terms of our Privacy Policy do not apply to these third-party websites. Arabesco.es is not responsible for any communication resulting from your visit to these external websites.

Indemnification

You agree to indemnify and hold harmless Arabesco.es and its principals, shareholders, agents, officers, directors, consultants, and employees from or against third-party claims, damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs, and expenses arising from or related to any third-party claim, demand, action, or proceeding arising from the breach of Arabesco’s representations and warranties contained herein.

Changes to this Privacy Policy

Arabesco.es reserves the right to change, modify, add or remove portions of this Policy at any time. You should visit this page from time to time to review the current Privacy Policy and Terms and Conditions, as all content on this page is binding when you become a User of Arabesco.es.

If you object to any such changes or any of the policies stated above, you may stop using our Site. Continued use of Arabesco.es after notification of any such changes will indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

If you have any questions about these Terms and Conditions, please contact [email protected].